| Category | Intended Customer | Product Description |
|---|---|---|
| SD (Scratch and Dent) |
Authorized Scratch and Dent Major Appliance Dealers | Functionally tested, serviced and cleaned. Some cosmetic damage on front of units. May be missing some non-functional parts |
| RES (Recertified and Serviced) | Authorized Scratch and Dent Major Appliance Dealers and Selected Secondary Market Retailers | Functionally and safety tested, serviced and cleaned. Minor cosmetic damage on front of units. No used items or service returns. All non-functional parts included. |
| LN (Like New) |
Authorized Scratch and Dent Major Appliance Dealers and Selected Secondary Market Retailers | Functionally and safety tested, serviced and cleaned. No cosmetic damage on front of units. No used items or service returns. All non-functional parts included |
| RTN (Return to New / Recarton) |
Original appliance manufacturer or authorized New Product Major Appliance Dealer | Functionally and safety tested, serviced and cleaned. New condition with all original manuals, parts, packaging and carton |
Tracking Reporting and Analysis Control System (TRACS) - Our proprietary TRACS software allows us maintain a fully detailed overview of each product. Our Engineering and Quality Assurance department follows the products throughout their whole life cycle, including the remanufacturing process. Thus, our quality control team becomes closely involved with the product and maintains continuity and quality requirements.
The engineering and quality assurance department keeps in close contact with our client's technical staff regarding product revisions, quality standards, testing specifications and all other pertinent information.Our quality control structure and philosophy is tightly intertwined and is an integral part of our total operation.