Consumer Product Services

Darren Krantz, Founder and CEO of CPS, for over 19 years has a set precedent in the Remanufacturing and Reverse Supply Chain Industry. When you step foot into the headquarters of CPS-Consumer Product Services, you will find that you are surrounded by Green, and not just because the walls are painted an eco-friendly shade of green. Over the last 19 years, Darren has continued to pioneer the Reverse Supply Chain Process revolving CPS’s core service around Remanufacturing the ultimate form of recycling. Darren founded CPS with a vision to eliminate the waste in our landfills and to serve as a leader in the "greening" of our society. Darren is responsible for the development of proprietary remanufacturing processes which are employed to create and provide full scale remanufacturing programs for some of the world's largest consumer product manufacturers. Darren is also responsible for strategic planning, marketing, product sales, operations and process creation.

Darren and the CPS management team developed a brilliant “Single Source Solution” to manage, ship and remanufacture returned products serving to bridge the gaps in reverse logistics for consumer product manufacturers worldwide. He has eliminated the need for manufacturers to outsource the reverse logistics processes to multiple service providers by offering a comprehensive “Single Source Solution” at CPS.

Darren  has proven his ability to gain contracts from some of North America’s largest Consumer Product manufacturers & retailers while building strategic relationships with their President’s & CEO’s.

Over the past 19 years Darren  and the CPS management team have developed proprietary remanufacturing processes employing them to create and provide full scale remanufacturing programs for some of the largest consumer product manufacturers in the world.

Darren has successfully operated and managed multiple North American remanufacturing facilities totaling more than 1,000,000 square feet with staffs exceeding 500 people. He is acknowledged for his ability to build cohesive team structures producing the highest quality products with remarkable productivity levels.

Darren has developed a unique international sales network which includes Secondary Market Retailers, Salvage Centers, Discount Home Centers, Hardware Chains, Appliance Dealers and Online “E-Tailers” who have purchased millions of units of CPS remanufactured products.

Darren  has also worked and continues working with various Engineering Universities, local, state, and federal agencies, the Department of Energy, the Department of Energy Conservation, the Environmental Protection and the New York State Energy Research and Development Agency on effective methods of remanufacturing, reprocessing and recycling of consumer products, which will conserve energy, protect the environment and create more efficient programs for manufacturers to manage & process their returned products.

In 1991 Mr. Hamilton started National Vendor Services, a full service manufacturers’ representative, merchandising, and service company. National Vendor Service represented almost every facet of products offered in retail home stores. This included Hardware, Tools, Outdoor Power Equipment, Plumbing, Electrical, Lighting and others. NVS was selected by Troy-Bilt to be part of the team that introduced their products to the retail market. NVS was also selected by Lowes companies to be the merchandising/service company to provide store service for the Kobalt private label brand introduced by Lowes.

In 1999 NVS was sold to National Product Services. NPS now provides retail service to Walmart, Costco, Office Depot, Staples, Target, Lowes and other retail accounts.

Mr. Hamilton has a degree in Electrical Engineering Technology from Southern Technical Institute.

Mr. O’Boyle joined Consumer Product Services, LLC in May 2008. His responsibilities include Financial Reporting, Treasury Management, Administrative Operations and Business Development. With over 30 years experience in manufacturing and retail industries, Mr. O’Boyle most recently has held executive positions as CFO and Controller for domestic and international start up and turn around corporate environments. As CFO for Look, Inc., Kevin was responsible for designing and building manufacturing, finance and performance management systems for their domestic operations. Former employers include JC Penney, Federated Department Stores, Bristol Myers Squibb, Dawson USA Group, Wolford America, Inc. and Look Inc.

Mr. O’Boyle has both his undergraduate and MBA degrees from St. John’s University, Jamaica; NY has served on the Board of Directors for Look, Inc. and is an active member of the Financial Executive Networking Group.

Alan Michael is a seasoned merchandising executive with a career spanning more than 30 years with major retailers across a broad spectrum of business categories. Extensive experience in Retail Operations, Capital Project Development and Execution and as a Buyer for both independent and public companies, have rounded out his experiences and broadened his connections across multiple facets of the current retail and manufacturing environment.

Alan’s career has encompassed major retailers such as Circuit City Stores, The Federated Group and Montgomery Ward.

Alan joined The Home Depot in 1998 where he advanced quickly into a key role on The National Appliance Team where he developed training, designed appliance showrooms, negotiated with Appliance Manufacturer’s and selected and merchandised Major Appliances. During his years with Home Depot he was instrumental in the early development and growth of this category from less than $50M to a $4B category. Alan, held roles as National Director of Capital Projects, Flooring Merchant of SE Division a $1B category as well as Kitchen, Bath and Appliance Categories in the NW Division. As Merchant for Expo Design Centers and New Concept Stores, Alan had responsibility for purchasing new products from over 40 brands and distributors for Expo.

Alan joined CPS in his current role in April 2009 and capitalized on his experience in financial management and his extensive connections in retail and manufacturing to connect with manufacturers and develop the business model that led to several multi-year  contracts for the company. Additionally, Alan plays a pivotal role in developing pilots and agreements from all new opportunities within the Major Appliance, Small Appliance, Power Equipment, Electronics, Floor Care & Personal Care industries.

Bill brings 15+ years of operational and sales management experience in the insurance industry to the Go Warranty division of Consumer Product Services.  He is responsible for developing and implementing the warranty programs with our insurance carriers, business development, overseeing the call center and the day-to-day operations of Go Warranty.

During his time in the insurance industry he has developed a great understanding for implementing and overseeing productive and successful sales teams.  Bill has succeeded in increasing sales revenue by over thirty percent at one of the largest insurance firms located in downstate NY with the increased revenue coming from organic growth, acquisitions, and strategic alliances.

Bill is well versed with the compliance requirements and the laws governing the individual state insurance departments.  He has also established strong relationships with many of the top insurance carriers and executives throughout North America.

Robert Madden comes to CPS with 20 plus years of experience with a logistics and transportation background. His management roles with Roadway Express, Preston Trucking Co., and Yellow Transportation has lead to increased profit margins throughout his career. Through Rob’s leadership, these facilities were able to successfully improve on time service, increased key metrics, while reducing costs. Major retail chains have all store rollouts nationwide and they were not sure which carrier to go with. Rob’s expertise lead these retailers to a unique idea to receive these shipments in a short period of time. Yellow delivered at on time rate of 99%. Because of this outside of the box thinking, Rob was awarded the first ever Innovation Award in 2006 from the president of Yellow Transportation.

Rob has worked directly with major merchants, home centers, and drug store chains. Communicating to his team the importance of quality and delivering on time, resulted in increased business levels from these major retailers. The facility was awarded the coveted Crystal Quality Award for 2007, having the highest on time rate and the fewest claims.

His leadership skills and core values will integrate well into the CPS system.